Invoices

A confirmed paid Order produces two tax invoices, not one: your Organization invoices the buyer for the ticket, and Ulsav invoices the Organization for the platform fee. Each is a legal document with its own seller, tax identifier, place of supply, and number.

That split is what makes the paperwork correct. Your accountant sees your revenue and your GST, and Ulsav's fee is a separate supply from a separate seller.

• Per paid Order

  Two tax invoices

  One organizer, one Ulsav

• Numbers

  Immutable and sequential

  Per seller, per financial year

• Financial year

  April to March

  Written as 2026-27

• Credit notes

  One per seller

  Issued when a refund succeeds

• Free Orders

  No invoices

  Nothing was charged

• Currency

  The Order's

  Never converted

Two sellers, two suppliesCopy Anchor Link

Each invoice carries its own taxable value, its own tax components, and its own place of supply. Neither is presented as part of the other's supply.

For the buyer the two invoices add up to exactly what they paid. For you, only the organizer invoice is your revenue.

NumberingCopy Anchor Link

Numbers are sequential per seller and per financial year, and they never change once issued:

The financial year runs April to March, so a sale in late March and a sale two weeks later in April fall into different series. Numbers come from a locked counter, so two simultaneous confirmations cannot take the same number.

The split, with real numbersCopy Anchor Link

Order ORD-000123 totals ₹3,894.12: ₹3,150.00 of admission after the coupon, ₹567.00 of GST on it, ₹150.10 of platform fee, and ₹27.02 of GST on that fee.

$$\text{order total} = \text{organizer invoice} + \text{ulsav invoice}$$

Organizer invoice, taxable value

the admission after the coupon

₹3,150.00

Organizer invoice, CGST 9%

+₹283.50

Organizer invoice, SGST 9%

+₹283.50

Organizer invoice total

INV/2026-27/000042

₹3,717.00

Ulsav invoice, platform fee

₹150.10

Ulsav invoice, GST 18%

+₹27.02

Ulsav invoice total

ULSAV/2026-27/000118

₹177.12

Both invoices together

₹3,894.12

The organizer invoice bills the admission and its tax; the Ulsav invoice bills the fee and its tax. Together they equal what the buyer paid.

The organizer invoice lists one line per Pass, with the quantity in chargeable units, the unit price, the effective tax rate, and the tax on that line. The Ulsav invoice has a single line for the platform fee.

Credit notes come from the refundCopy Anchor Link

When a refund succeeds, each seller that issued an invoice issues a credit note against it. A credit note is never an edit of the invoice: it is a new document that references its parent.

The tax on a credit note is scaled from the parent invoice's own components, so a refund of one third of an invoice returns one third of each tax component. Amounts are whole paise with the rounding remainder placed on the last component, so a credit note never invents or loses a paise.

$$\text{refund} = \text{organizer credit note} + \text{ulsav credit note}$$

Refund amount

₹2,223.52

Organizer credit note

admission plus its tax share

₹2,122.39

Ulsav credit note

fee returned plus its GST share

₹101.13

Credit notes together

₹2,223.52

The organizer part is the refund minus the fee that came back; the rest is Ulsav's credit note for its share of the fee and its tax.

The organizer credit note splits further: ₹1,798.64 of admission and ₹323.75 of tax. That is the same split the refund made, which is why the two records always agree.

An automatic refund of a late or duplicate capture issues no credit note at all, because no invoice was ever issued for it.

The receipt is not an invoiceCopy Anchor Link

A receipt is the buyer's breakdown of what they paid. It quotes the Order number and points at the invoices; it never makes up an invoice number of its own.

That distinction matters when a buyer asks for a document. The receipt answers "what did I pay for"; the tax invoice answers "who charged me and what tax applied". Only the invoice is a tax document.

When invoices are issuedCopy Anchor Link

Issuance happens after the confirmation transaction commits, so a slow invoice can never hold up a sale. It is idempotent per seller: a duplicate provider callback finds the existing invoices and issues no second set.

Two cases produce nothing at all:

• a free Order, whose grand total is zero
• a paid Order with a zero platform fee, which gets the organizer invoice only

What can go wrongCopy Anchor Link

Invoices are the one part of the flow that is not retried. If issuance fails after a sale confirms, the Order stays confirmed and correct, but the documents are missing, and nothing reissues them automatically today.

Failure paths in the tax detailCopy Anchor Link

RelatedCopy Anchor Link

• Orders — the snapshot every invoice is built from
• Payments — when issuance happens
• Refunds — what creates a credit note
• Pricing and tax reference — the tax rules behind the split